Protecting Vulnerable Groups Policy

1. Introduction

SHAX is committed to protecting and safeguarding vulnerable groups within our community. This policy outlines our approach to identifying, supporting, and protecting individuals who may be at risk of harm, abuse, or exploitation.

2. Definition of Vulnerable Groups

We define vulnerable groups as individuals who may be at increased risk of harm due to:

• Age (children under 18, elderly individuals)
• Physical or mental health conditions
• Learning disabilities or cognitive impairments
• Financial hardship or homelessness
• Social isolation or lack of support networks
• Language barriers or communication difficulties
• Refugee or asylum seeker status

3. Our Safeguarding Principles

• Every individual has the right to be protected from harm and abuse
• We prioritize the welfare and best interests of vulnerable individuals
• We maintain confidentiality while ensuring appropriate information sharing for protection
• We work in partnership with other agencies and professionals
• We provide training and support to our staff and volunteers

4. Staff and Volunteer Responsibilities

All SHAX staff and volunteers are required to:

• Undergo appropriate background checks and DBS clearance where required
• Complete safeguarding training and regular updates
• Recognize signs of abuse, neglect, or exploitation
• Report concerns immediately to designated safeguarding officers
• Maintain professional boundaries and appropriate relationships
• Follow our code of conduct and safeguarding procedures

5. Reporting Procedures

If you have concerns about a vulnerable individual:

• Immediately report to our designated safeguarding officer
• Document all observations and concerns in writing
• Do not investigate or confront the alleged perpetrator
• Contact emergency services if there is immediate danger
• Follow up with appropriate authorities as directed

6. Support and Services

We provide the following support to vulnerable groups:

• Accessible and inclusive services and facilities
• Advocacy and support with accessing other services
• Emergency assistance and crisis support
• Referrals to specialist services and professionals
• Ongoing monitoring and follow-up support

7. Partnership Working

We work closely with:

• Local authority safeguarding teams
• Police and emergency services
• Healthcare professionals and social workers
• Other charities and support organizations
• Community groups and faith organizations

8. Training and Development

We provide regular training to our team on:

• Recognizing signs of abuse and neglect
• Understanding different types of vulnerability
• Effective communication with vulnerable individuals
• Reporting procedures and legal requirements
• Cultural sensitivity and inclusive practices

9. Review and Monitoring

This policy is reviewed annually and updated as necessary. We monitor our safeguarding practices and outcomes to ensure continuous improvement.

10. Contact Information

For safeguarding concerns or questions about this policy, please contact our designated safeguarding officer:

• Email: info@shax.org.uk
• Phone: 01387 245 358
• Address: Merrick House, The Crichton, Bankend Road, Dumfries DG1 4TA
• Emergency: 999 (for immediate danger)