About - SHAX Charity Shop Dumfries | Re‑Use Furniture & Starter Packs

What we do

Mission & warehouse

Practical support for local people — powered by reuse at our Dumfries warehouse.

Our charitable aims

SHAX Charity is committed to supporting people in crisis by providing essential household items. We work closely with local agencies to ensure those in need receive timely assistance.

Provide Emergency Home Starter Packs to help those in need
Provide furniture and household items at reduced costs
Reduce waste by reusing and upcycling donated items
Support vulnerable individuals and families in Dumfries & Galloway
Collaborate with 26+ local agencies for a more holistic approach to helping those in need
Foster a sense of community and support through our programs and initiatives

Our warehouse

Our warehouse is the heart of our operations — where donations are received and resold to fund our programs. Open to the public Monday–Saturday, 9am–4pm.

10,000+ Items donated annually

80% Of items upcycled or reused

Visit our warehouse

Our story

From humble beginnings

Nearly two decades of community impact in Dumfries and Galloway.

Founded in 2008

SHAX was founded in February 2008 to address the urgent needs of individuals and families facing poverty and homelessness in Dumfries and Galloway. The charity was established to provide essential household items and support to those transitioning from emergency accommodation to permanent housing.

The founding of SHAX was driven by a recognition of the significant challenges faced by vulnerable populations in the region. By offering practical assistance, such as furniture and household goods, SHAX aimed to help individuals and families establish stable and sustainable homes.

Growth & Impact

SHAX began as a small charity, comprised of a dedicated group of volunteers, with the mission of providing practical support to local people. Initially, we provided just 43 Emergency Home Starter Packs.

After years of dedicated effort, we have grown to become a fully-fledged charity with a wide range of services and a strong focus on community engagement, fundraising, and community outreach. These include raising awareness of our services, attracting new customers to our warehouse, creating jobs, and offering opportunities for volunteering, work experience, and study.

We have also increased the support we provide to the local community by providing 270 Emergency Home Starter Packs last year and successfully operated a pop-up shop, among other accomplishments. Additionally, SHAX has taken on the crucial task of preparing our new building at Marchmount for the next exciting chapter in SHAX's history.

By the numbers